If you find this product to be defective or damaged, please call our contact center at 1-800-579-1856. We will gladly issue you a return shipping label and will process a replacement free of charge upon receipt of the original item.
If you would like to exchange your original order, please call our contact center at 1-800-579-1856 within 30 days of receipt. The original gift must be unused and sent to us via an insured and tracked carrier (like UPS or FedEx) and the tracking number must be emailed to us at firstname.lastname@example.org or called into the contact center. Your replacement gift will be shipped at no charge upon return of the original gift.
Please note that perishable and consumable items, including fragrances and seeds, can only be returned for quality issues and will be replaced with the same item. Please call our contact center at 1-800-579-1856 within 7 days of receipt for a replacement.